This Privacy Policy outlines the manner in which the Team Kubwa Loyalty Program (“the App”) collects, uses, discloses, and protects the information provided by users (“User,” “You,” or “Your”) of the App. Protecting Your privacy is of utmost importance to us. By using the App, you consent to the practices described in this Privacy Policy.

a.  Personal Information
The App may collect certain personal information, including but not limited to:
• Your name
• Contact information (email address, phone number)
• Location information
• User preferences and settings
• Transactional information (purchases, rewards, redemptions)
• User-generated content (reviews, ratings)
b.  Usage Information
The App may automatically collect non-personal information about Your usage
of the App, including:
• Device information (device type, operating system, device ID)
• Log information (IP address, browser type, pages visited, time spent)
• App usage metrics (clicks, interactions, features used)
• Crash reports and error logs

a. Personal Information The personal information collected by the App may be used for the following purposes:
• Providing and personalizing the services offered by the App.
• Managing and administering Your loyalty program account
• Processing transactions and delivering rewards
• Communicating with You regarding Your account, transactions, and promotions
• Responding to Your inquiries and providing customer support
• Improving the App’s functionality, user experience, and security
• Conducting data analysis, research, and marketing activities (with Your consent)
• Enforcing applicable terms of service or policies
b. Usage Information The usage information collected by the App may be used to:
• Analyze and understand user preferences and behaviours.
• Monitor and optimize the performance of the App.
• Detect and prevent fraud, security breaches, or misuse of the App.
• Aggregate and anonymize data for statistical or research purposes.

a. Third-Party Service Providers We will generally not transfer any of your personal data to third parties without your consent.
b.  Legal Requirements We may disclose Your information if required to do so by law or if we believe that such disclosure is necessary to:
• Comply with legal obligations or respond to government requests.
• Protect our rights, property, or safety, or the rights, property, or safety of others.
• Enforce our terms of service or policies.
• Investigate, prevent, or take action regarding potential violations or illegal activities.

4. Data Security We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention We will retain Your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will also retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Access to your personal data You may request disclosure of the data which we have collected from and about you and correct any errors. If you want to submit such request, please contact us at the address stated above.

7. Objection to the use of personal data You may object to the use of your personal data at any time. Where no legally recognized grounds prevent the deletion of your data, in the event of an objection by you we will delete your saved personal data within fourteen days. If orders or legal disputes are pending at the time of your objection, we will delete your data fourteen days after mutual performance of the contractual obligations or conclusion of the legal dispute.

8. Children’s Privacy
The App is not intended for use by individuals under the age of 18 (“Children”). We do notknowingly collect personal information from Children. If You become aware that Your Child has provided us with personal information without Your consent, please contact us, and we will take steps to remove such information from our systems.

9. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the App. It is Your responsibility to review this Privacy Policy periodically for any updates. Your continued use of the App after changes have been made signifies Your acceptance of the revised Privacy Policy.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the App’s privacy
practices, please contact us at the address stated above. By using the Team Kubwa Loyalty Program App, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

11. Amendments to this Privacy Policy
We may amend this Privacy Policy from time to time. We will publish a notice on the amendments as well as an updated version of the Privacy Policy on our website.